Important
I am away from my studio. All orders will be processed after November 3 with 3-10 day processing time.SUBMIT A REQUEST
We don’t offer repairs unless the issue is clearly due to a fault in design or craftsmanship.
Broken or snagged chains and other signs of wear are considered normal wear and tear and are not covered. If there is a design-related issue, we’re happy to review it – but it must be reported within 30 days of purchase.
Because the process of coordinating repairs often takes more time than making a new piece, we offer a more efficient option – a discount toward a brand new replacement.
Contact us to receive a custom discount code.
Thank you for understanding and for supporting handmade jewelry!
Please fill out the form as completely as possible to ensure the fastest resolution.
Please note, no repairs /reworks will be accepted between Nov 15th and Dec 31st.
